Mar. 23rd, 2018

scif_yar: (Default)
Problem

An upgrade from NetBackup 7.7.3, 8.0 or 8.1 to NetBackup 8.1.1 (or equivalent NetBackup Appliance version upgrade) may fail during the attempt to upgrade the NBDB (EMM) database.

Cause

The issue is a result of configuring a user in NBAC. In previous versions (NetBackup 7.7.3 – 8.1) adding a user put an entry in the ACTL_User_Details database table. This table is for RBAC and the table is not currently used. RBAC (Role Based Access Control) is a feature planned for a future release of NetBackup. For now, only the "root" (and optionally the "nonroot") user name(s) are the only entries the table should have. However, the installer checks the table, finds other usernames, and that prevents updating of the database, which in turn fails the upgrade to 8.1.1. The additional user names were added with a NULL character in the last 3 fields of the table (userIdTag, userIdInt, userIdStr) and the upgrade of the NBDB database cannot proceed when the table contains a NULL character in those fields.
https://www.veritas.com/support/en_US/article.100042241
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